Terms and Conditions

Website: www.snapsquick.com

Welcome to Snapsquick.com. By accessing or using our website, you agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree, please do not use our services.

1. About Snapsquick

Snapsquick.com is an e-commerce platform offering customized photo products, including:

  • Polaroid-style snaps

  • Custom photo frames

  • Wall posters and collages

  • Personalized gifting items

We aim to help you relive your memories through creative, high-quality printed products.

2. Eligibility

Our platform is open to all users. You must use the platform in accordance with applicable laws and ensure that the content you provide (images/text) does not violate any laws or third-party rights.

3. Account Registration

Creating an account is optional but required for certain features (e.g., order tracking, saving designs). By registering, you agree to:

  • Provide accurate and updated information

  • Keep login credentials confidential

  • Notify us of unauthorized use of your account

We reserve the right to suspend or terminate accounts violating our Terms.

4. Ordering Process

4.1 Product Customization

As our products are personalized, you are responsible for:

  • Uploading high-resolution images

  • Ensuring you hold the rights to the images

  • Reviewing spelling, layout, and other customization details

We print exactly what you submit and do not edit unless requested.

4.2 Pricing & Payment

  • All prices are listed in INR and include applicable taxes (unless otherwise stated)

  • Secure online payments are accepted via trusted payment gateways

  • Orders are processed only after full payment is received

We are not responsible for delays caused by payment service providers.

5. Shipping & Delivery

5.1 Processing Time

  • Orders are usually dispatched within 4–6 business days

  • Delays may occur due to high volumes or complex customizations

5.2 Delivery Time

  • Standard delivery: 3–7 working days post-dispatch

  • Tracking details will be shared upon shipment

5.3 Delivery Issues

We are not responsible for:

  • Incorrect delivery addresses

  • Delays by courier partners

  • Recipient unavailability

We’ll assist you with tracking and resolving issues to the best of our ability.

6. Return, Replacement & Refund Policy

Because our products are made to order, returns are generally not accepted. Exceptions include:

6.1 Eligible for Replacement/Refund

  • Wrong item received

  • Damaged or defective product

  • Significant mismatch with the order

To claim:

  • Contact us within 48 hours of delivery

  • Share clear photo/video evidence

  • Retain original packaging if return is needed

A replacement or refund will be offered after verification.

6.2 Not Eligible for Return

  • Change of mind

  • Minor color/size variations

  • Poor image quality due to customer submission

7. Cancellations & Order Changes

7.1 Order Cancellation

Cancellations are not allowed once the order is placed.

In rare cases, if you contact us within 1 hour and production hasn’t started, we may consider it, but refunds will not be issued.

7.2 Order Modifications

  • Contact us immediately for changes (e.g., address or design updates)

  • We’ll try to accommodate if production hasn’t started

8. Customer Images & Privacy

We do not use your uploaded images for marketing without your permission.
By uploading content, you grant us a limited, non-exclusive right to use it only for fulfilling your order.

Please refer to our Privacy Policy for more details on data use and protection.

9. Intellectual Property

All site content (excluding user uploads) is the intellectual property of Snapsquick and protected by copyright and trademark laws. You may not:

  • Reuse or distribute our content without written permission

  • Infringe on our trademarks or proprietary assets

10. User Conduct

You agree not to:

  • Upload offensive, illegal, or infringing content

  • Attempt to hack or disrupt our platform

  • Violate any intellectual property rights

We reserve the right to reject or cancel orders that violate these rules.

11. Limitation of Liability

We are not liable for:

  • Loss of data, business, or profits

  • Delivery delays due to force majeure (e.g., strikes, natural disasters)

  • Issues caused by third parties (courier, payment systems)

Our liability is limited to the value of your purchase.

12. Changes to Terms

We may revise these Terms from time to time. Any updates will be posted here, and continued use of the website indicates your acceptance.

13. Contact Us

For support or queries, reach us at:

Email: support@snapsquick.com
Phone/WhatsApp: [+91 92112 02316]