Refund & Return Policy 

At Snaps Quick, we take pride in delivering high-quality, customized photo products to our customers. Since all our products are personalized and made exclusively for you, we have a strict no-refund and no-return policy. We encourage you to read our policy carefully before placing an order to ensure a smooth and satisfying shopping experience.

1. No Refunds or Returns

Due to the customized nature of our products, we do not accept refunds or returns under any circumstances. Each item is specifically designed and manufactured based on your preferences, making it unique and non-resalable.

Why We Do Not Offer Refunds or Returns:

  • Personalized Items Cannot Be Resold – Every product is customized based on individual orders, making it impossible to resell or reuse.

  • Customer Responsibility – Since customization is based on the details provided by you, it is essential to review all order details carefully before finalizing the purchase.

  • Prevention of Misuse – A no-refund policy ensures fairness and prevents misuse of our services.

Important Note:

Before completing your purchase, please make sure to double-check:

  • The photos uploaded for customization.

  • The text (spelling, names, messages) you want on your product.

  • The customization options (color, style, size, etc.).

  • Your delivery address to avoid shipping issues.

2. Exceptions – When We Offer Replacements

We understand that mistakes or damage can occur during manufacturing or shipping. In the following cases, we will offer a free replacement at no additional cost:

Cases Eligible for Replacement:

  • Wrong Product Delivered – If you receive a product that is completely different from what you ordered.

  • Damaged Product – If your item arrives with visible damage due to shipping or manufacturing defects.

Conditions for Replacements:

  • You must report the issue within 24 hours of receiving the product.

  • You must provide clear photos of the product showing the issue.

  • Our team will verify the issue and approve a free replacement if the claim is valid.

  • The replacement will be shipped to you at no additional cost.

Situations Where Replacement is NOT Possible:

  • If the damage is caused after delivery due to improper handling or usage.

  • If the issue is related to a customer error, such as incorrect spelling, wrong image upload, or incorrect customization choices.

  • If the claim is submitted after 24 hours of receiving the product.

3. How to Report an Issue & Request a Replacement

If you receive a damaged or incorrect item, please follow these steps:

  1. Contact Us Within 24 Hours:

  2. Provide the Following Information:

    • Order Number (found in your order confirmation email).

    • Photos clearly showing the issue with the product.

    • A brief description of the problem.

  3. Wait for Verification:

    • Our support team will review your claim within 24-48 hours.

    • If the issue is verified, we will arrange for a free replacement to be shipped to you as soon as possible.

4. Additional Customer Responsibility Guidelines

To ensure a smooth experience, we strongly recommend that you:

  • Carefully review all customization details before placing an order.

  • Provide a valid and accurate shipping address to avoid delivery issues.

  • Handle the product with care upon delivery to prevent unintentional damage.

Helpful Tip:

If you are unsure about any customization options, feel free to contact our support team before placing your order for assistance.

5. Need Help? Contact Snaps Quick Anytime!

We are always here to assist you. If you have any issues, questions, or concerns, feel free to reach out to us:

We appreciate your trust in Snaps Quick and look forward to creating a memorable experience for you with our customized photo products!